Blog Categories

Blog - How Broker4cars operates

24/09/2025 14:32

Initial contact and search

·         Customer browses online: The customer uses the Broker4cars website to search for new cars and view discounted prices.

·         Online enquiry: After selecting a vehicle, the customer submits an online enquiry form, providing their personal information for follow-up.

·         Confirmation and quote: A member of the Broker4cars sales team contacts the customer to confirm the vehicle's availability and price. 

FCA-regulated purchasing and finance

·         FCA-accredited operations: GA Finance & Leasing Ltd is authorized and regulated by the Financial Conduct Authority (FCA) as a credit broker (not a lender), adhering to "Treating Customers Fairly" principles.

·         Optional finance application: Customers can arrange vehicle finance through their banking partners

·         Panel of banking partners: As a credit broker, Broker4cars works with a panel of banking partners to find suitable finance products for customers.

·         Credit check: Customers go through a credit check, managed in accordance with FCA regulations, to secure a credit line from one of the banking partners. 

Ordering and payment

·         Purchase order: The customer receives, signs, and returns a Purchase Order confirming their agreement to buy the vehicle.

·         Broker fee: A broker fee for the Purchasing Service is discussed, agreed upon, and paid before work begins or before introducing the customer to a dealer.

·         Deposit payment: A deposit, often £500, is paid directly to GA Finance & Leasing Ltd, with credit card payment offering Section 75 protection.

·         Balance payment: The remaining balance is paid directly to GA Finance & Leasing Ltd or the supplying dealer, depending on the arrangement. 

Delivery and after-sales care

·         Vehicle sourcing: Broker4cars sources the new, UK-specification vehicle from its network of UK franchised dealers.

·         Delivery: The vehicle is delivered to the customer, often with free nationwide delivery.

·         Vehicle inspection: The customer inspects the vehicle upon delivery before signing the acceptance note.

·         After-sales and complaints: Broker4cars provides after-sales support and has a complaints policy in place that aligns with FCA and Financial Ombudsman Service regulations. 

 Author Gary Bain Founder of broker4cars.co.uk

Read what our customers have to say

View Over 600 reviews HERE

< >
Chris S
Great, personal service
The team were great in supporting us to get our desired car at an excellent price.
Paul******tt@gmail.com
The place to buy a new car at discounted
I brought my kia sportage gt-line s hev blue flame from dan he was so helpful i saved over 6.500 pounds y using this company car dealer are making a killing. On you people. Kia Sutton Coldfield offered me a kia sportage gt-line hev which was 1 year old for the same price as a new on from these lovely people I would highly recommend using this company again
Graham Pattie
Professional & user-friendly
It was a pleasure doing business - efficient, professional and responded quickly to my queries. Buying a new car is a big (for me!) financial commitment, but doing so over the internet not via a dealer was also challenging (especially for my wife!) - however, initial due-diligence checks and the interactions resolved any concerns......my new Kia Sportage GT-Line HEV was delivered a few days ago, no delivery issues and it looks and drives great! Most important result - a very happy partner!!
Oldforester
Excellent Service
Second car purchased through Broker4Cars and on both occasions had excellent service and best possible price. During 20 week waiting time kept well informed of situation and all questions answered by helpful company rep. Anyone having second thoughts about buying online should have no worries when dealing with Broker4Cars
Alan Clarkson
New Car Purchase - Hyundai Santa Fe
I would highly recommend this service. The price was better than the dealership (c. £2k after broker fee), the service was excellent throughout and the car was delivered to the door on time.
The only very minor disappointment was the car was dirty on arrival but the delivery driver offered to get it cleaned before leaving.
Grayj*****@icloud.com
Great Service
This is the second car i have bought through Broker 4 cars. Having experienced a very satisfactory purchase with my first car I had no hesitation in placing an order for another new car. The whole experience with the purchase is made very easy and i would gladly recommend to any body wishing to purchase a new vehicle
phill******61@hotmail.com
First time car broker deal - better than
We went to the main dealer showroom, knew what we wanted but just didn't trust the salesmen's claims we could break their 48 month finance contract ( used to offer a dealer discount) after 6 months without penalty . So what were our alternatives. We considered other brokers, but after some research were more than impressed with the comments regarding Broker4Cars over all others. Somewhat nervously we contacted Broker4Cars, bearing in mind we had never bought a car this way before and therefore were very cautious about the whole thing. Having spoken to him, who put us completely at ease, we were highly impressed with the whole service we received from him and the team. He sourced the exact car that we wanted ( garage told us it wouldn't be available for 8 months from the factory !) within a week and 2 weeks later it arrived on our drive. The price that we paid for the car was really competitive and came out far less than what the garage salesman was offering including their dealers discount/incentive for signing their finance deal. The whole Broker4Cars process was simple and faultless and at no time did we have any concerns, even when it came to paying over a huge chunk of cash. Couldn't recommend Broker4Cars enough and definately use them again.
Grayj****3@icloud.com
Excellent Service
This is the second car I have purchased through Brokers 4 cars The good service I received with my first purchase was the main reason for placing a second order. I was kept up date I respect to delivery, Would not hesitate to recommend
MikeB
What I wanted at a great price.
Gave an excellent deal and a price that could not be matched anywhere near, got the exact car and spec that I wanted and kept me informed all the way through the process up until delivery.
Paul******tt@gmail.com
Big savings
Definitely buy from these guys again saved me over £5.500 buying from broker4cars then a main dealer
Audi BMW BMW Alpina Byd Cadillac Changan Chery Cupra Ford Genesis Gwm Honda Hyundai Ineos Jaecoo Kgm Kia Land Rover Leapmotor Lexus Maxus Mazda Mercedes MINI Nissan Omoda Peugeot Polestar Renault Seat Skoda Toyota Vauxhall Volkswagen Volvo
Paragon SAF Approved FCA Registered 25 Years Supplying Quality Cars
broker4cars - car broker services broker4cars - site map

 

GA Finance and Leasing Limited is a trading style of GA Finance & Leasing Ltd. We are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 680762

Registered in England & Wales with company number : 05430052 | Data Protection No : Z9040030 | VAT No : 427 3963 73

Registered Office : 6 Clinton Avenue, Nottingham, NG5 1AW

Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.

Copyright © 2025 GA Finance and Leasing Limited, All rights reserved.

Contact us

Email : sales@broker4cars.co.uk

Telephone : 01773 512806

Company Address :
GA Finance and Leasing Limited
Suites 2U & 3U, Building 1
Butterley Corner
Butterley Hill
Ripley
DE5 3WT